Effective Date: September 1, 2024
At The Original Tajimaya, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when you visit our website, make reservations, or contact us for any inquiries. By using our services, you are agreeing to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information directly from you when you interact with our website, contact us for inquiries, or make a reservation. The following types of information may be collected:
- Personal Information: Your name, email address, phone number, and any other contact details you provide when making a reservation or when contacting us.
- Reservation Details: Information such as the date, time, and number of guests for your reservation.
- Communication Information: Information you provide when you communicate with us, such as questions or feedback you send via email, social media, or through our website’s contact form.
- Technical Information: Non-personal data such as your browser type, device type, IP address, and site usage data. This helps us improve the functionality of our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Reservation Management: To process and confirm your reservations, respond to your requests, and ensure a smooth dining experience.
- Customer Service: To address any inquiries, complaints, or feedback you submit, and to provide customer support when needed.
- Communication: To send you reservation confirmations and important updates regarding your booking.
- Marketing and Promotions: With your consent, we may send you promotional content, special offers, or newsletters. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
- Website Improvement: To analyze site usage patterns and improve our website’s functionality, user experience, and overall performance.
3. How We Protect Your Information
We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, misuse, or disclosure. These measures include:
- SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt your personal information when you submit it through our website.
- Access Control: Only authorized personnel have access to your personal information, and they are required to maintain the confidentiality of this data.
Please note that while we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Sharing of Personal Information
We do not sell or share your personal information with third parties for their own marketing purposes. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who help us operate our website, manage reservations, or deliver other services. These providers are required to maintain the confidentiality of your information and are not permitted to use it for any other purpose.
- Legal Requirements: We may disclose personal information if required by law or in response to a legal request, such as a subpoena or court order.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and improve our services. Cookies are small text files that are placed on your device when you visit our website. We may use cookies to:
- Remember your preferences for future visits.
- Collect website usage data to help us understand how visitors interact with our site.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or review sites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- The Original Tajimaya
- Address: Unit 25-26 Crossroads Mall, Kasambagan, Cebu City
- Phone: +63 905 297 4028
- Email: [email protected]
By using our website and services, you consent to the terms of this Privacy Policy.
Thank you for trusting The Original Tajimaya with your personal information. We look forward to serving you!